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Innovating with AI

Your AI friend will never reject you. But can it truly help you?


Hey Reader,

Today we have a deep dive into a topic that the IWAI team and I have been talking about – and worrying about – for most of 2025:

The rise of AI 'friends' and 'therapists,' and what that really means for mental health, ethics and safety.

It's written by IWAI magazine journalist Toni Matthews-El and includes original reporting and interviews that have never been published before.

As the dad of an almost-12-year-old, this is especially close to my heart, since teens are often the ones most at risk when it comes to mental health – a trend that's probably exacerbated by social media and, at least in some cases, seems to be made even worse by AI 'companions.' There are some honestly gut-wrenching stories in Toni's new article.

At the same time, I see the value of less expensive therapy solutions – chatbots really are good at providing standard (non-crisis) cognitive behavioral therapy, since it's the kind of thing you can easily document (or, in the old days, learn from a book). And having an "infinite therapy sidekick" instead of paying $100+ an hour is clearly a win for a lot of situations.

I also want to warn you that this article discusses very difficult topics, including suicide, so proceed with caution. But if and when you have the time and space, I really encourage you to read the whole thing, because I think this is one of the most challenging (and thus most important) frontiers of AI for us all to deeply consider and understand.

Here's the direct link – it's public and free (no paywall) and I encourage you to read, share, reply with your thoughts, or spread the word to others.

Your AI friend will never reject you. But can it truly help you?

Millions are finding comfort in chatbots that listen without judgment – and some experts see real promise. Others point to tragic gaps in a technology racing ahead of its guardrails.

Link: https://innovatingwithai.com/your-ai-friend-will-never-reject-you/

Until next time,

– Rob
CEO of Innovating with AI

If you or someone you know is struggling with suicidal thoughts, help is available. Contact the 988 Suicide and Crisis Lifeline by calling or texting 988 to speak with a trained counselor 24/7. You can also chat online at 988lifeline.org. In an emergency, call 911 or go to your nearest emergency room.

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